Solved by a verified expert :KALCH Distribution Company (KDC) IT Strategic Plan, Part 2
Before you begin this assignment, be sure you have read the
“KALCH Distribution Company Case Study” and the feedback you received on your
IT Strategic Plan Part 1 assignment. Also, be sure you have read the course
content materials that have been assigned to this point.
Purpose of this Assignment
This assignment gives you the opportunity to apply the
course concepts to complete the development of an Information Technology
Strategic Plan (ITSP) to support the strategic direction of KALCH Distribution
Company (KDC). This assignment specifically addresses the following course
outcomes to enable you to:
• identify,
define, and explain the concepts of information technology governance and
management
• apply best
practices in information technology management and governance to make, defend,
and justify an IT decision
IT Strategic Plan for KALCH Distribution Company
For the previous assignment, you developed Part 1 of an IT
Strategic Plan for KDC. For this assignment, you will incorporate any needed
changes resulting from the feedback you received on your Part 1 assignment and
you will add Part 2. Part 2 will include an IT project that you are proposing
that KDC undertake. This new project will be included in the IT Portfolio
section of Part 2, and will be further described in a future assignment, the
“IT Decision Paper.” The entire ITSP will be submitted as a single document for
this assignment.
Assignment
First, you should make any changes to your Part 1
assignment, as indicated in the feedback you received. Then, you will develop
Part 2 of the ITSP for KALCH Distribution Company, using the outline below, and
add it to Part 1. A single, complete ITSP, with both Parts 1 and 2 will be
submitted for this assignment. Note that Part 2 includes a project you are
proposing that KDC undertake. In addition to the course materials, at least one
external resource (resource other than those provided in the class) must be
used.
Two or more cited references will earn top credit. Use a
separate References page to list just the references you have cited. Remember
to use the APA formatting rules and correctly cite and reference your sources
with APA format. Use the Grading Rubric to be sure you have covered everything.
Submit your paper as a Microsoft Word document, or a document that can be read
using Word, with your last name included in the filename.
Please use this outline to build Part 2 of your IT Strategic
Plan. Use the numbering and headings shown below.
Part Two
1. IT Strategies –
Write at least three IT strategies (four or more will earn top credit) and
explain how they align to one or more of the business strategies, including the
compliance requirements, articulated in the Case Study. If these business
strategies were not included in your Part 1 paper, you should add these
strategies into Part 1 prior to submitting this assignment. When the full ITSP
is submitted for this assignment, there should be a clear link between the
business strategies in Part 1 and the IT Strategies in Part 2. Provide at least
one internal IT strategy and two business-enabling IT strategies and identify
each as either and internal or business-enabling
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strategy. Refer to the reading on “Creating a Future Vision
for the Chief Information Officer” for an explanation of internal and external
(business-enabling) IT strategies.
2. IT Roadmap – The
overall IT Roadmap shows the systems that are currently in development or are
planned to start within the time frame shown. It is a summary of projects to
support your proposed strategy. You should review the case study and identify
the new systems that the stakeholders are requesting or that KDC has decided to
implement. Each of these systems should be entered into the table below under
the appropriate functional area, such as marketing or finance. Then, the time
frame for developing the system should be presented as a bar in the table. The
table covers a six-quarter time frame shown, with each quarter having three
months. Thus, the six-quarter time frame looks out a year and a half into the
development and implementation of the strategy. Of course, the entire
implementation may take longer, but six-quarters allows both short term and
long term to be viewed at a glance. For purposes of this assignment, only the
projected timeframes to develop the projects are required. The table below
shows the five functional areas of an example company and two systems for each
area. To develop your roadmap, use a table like the one below to create a
timeline; you can copy the table, insert the functional areas and systems that
are discussed in the Case Study, and use ‘insert shape – rectangle’ to insert
the bars showing the timeframes for development of each. The functional areas
and projects in development, and their timeframes should be extracted from the
Case Study. Be sure to include an introductory paragraph to explain the table
that will follow.
Projects by
Functional Area
Qtr. 1
Qtr. 2
Qtr. 3
Qtr. 4
Qtr. 5
Qtr. 6
Sales
Sales Force Automation
Online Quoting
Product Development
Collaboration – Wikis, Blogs
Showcase Company Products
Marketing
Customer Experience
Marketing Analytics
Finance
Business Intelligence
Global Payroll
Technical Support
Network Upgrade
Data Center Move
3. Proposed
Project: Next, you will propose a new IT project to support at least one of the
strategies in section 1 above, and include it in the Table above. Use a
different color font to indicate this new project and insert it with the
appropriate functional area in your table. In Section 3, describe how your
proposed project will supplement the current IT development projects in
supporting the business of KDC. In a future assignment, you will use this
project to develop an “IT Decision Paper”; therefore, you should look at that
assignment to be sure the project you propose will be appropriate for that
assignment as well. (You can propose a
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specific vendor package though it is not necessary. However,
if you are incorporating an integrated solution, you should discuss the various
features of the package that are appropriate for the study. Solutions such as
backups, training of employees, utilizing social media and involving Human
Resources are not appropriate solutions for this assignment.) Refer to Case
Study for ideas for a new project. This is a major part of the next assignment.
Give this some thought.
4. Risk Management
– List and explain at least three risks (four or more will earn top credit)
that Leona should be prepared to manage as she executes her plans. What risk
management techniques can she use for each one to try to prevent and/or
mitigate them (accept, reject, transfer or mitigate)? Discuss specifics,
related to the case study in your response. This is a good area to do some
external research – see what you can find on the web about IT project risks and
risk management. (Review the document “IHS Risk Management Guide” found under Additional
Resources and in the Week 3 readings.)
5. Business
Continuity Planning– List and explain the steps Leona should take to develop a
Business Continuity Plan for KDC so she can be sure that the most important
systems will remain operational in the event of a catastrophe. Include who
should be involved in its development. In addition, from the Case Study,
identify what you consider the three most important systems currently in use at
KDC along with justification of your choices. Explain the steps Leona can take
to ensure those systems continue to be available for KDC in the event of a
local catastrophe. (Review course materials on the Business Continuity Plan.)
The “right” and “wrong” answers have to
do with whether or not you correctly incorporated the course concepts from the
course and addressed all parts of the assignment. The project you propose is
not as important as that it makes sense considering the course content and the
Case Study. Use the Rubric below to be sure you have covered all aspects of the
assignment.
GRADING RUBRIC:
Criterion
90-100%
80-89%
70-79%
60-69%
< 60%
Possible
Far Above
Above
Meets
Below
Well Below
Points
Standards
Standards
Standards
Standards
Standards
IT
18-20 Points
16-17 Points
14-15 Points
12-13 Points
0-11 Points
20
Strategies
Four or more IT
Three IT
Three IT
Fewer than 3
Few or no IT
strategies
strategies
strategies (2
IT strategies (2
Strategies are
(including at least
(including 2
business enabling
business
included;
2 business
business
strategies and 1
enabling
strategies do
enabling
enabling
internal IT
strategies and
not relate to
strategies and 1
strategies and 1
strategy) are
1 internal IT
the Case
internal IT
internal IT
listed and aligned
strategy) are
Study; and/or
strategy) are
strategy) are
to the business
presented; one
are poorly
presented and
presented and
strategies
or more are not
written and do
are clearly and
are clearly and
articulated in the
appropriately
not convey the
appropriately tied
appropriately
Case Study. All
tied to business
information.
to the business
tied to the
business
strategies
strategies
business
strategies cited
articulated in
articulated in the
strategies
are now included
the Case Study;
Case Study and
articulated in the
in Part 1. There is
and/or business
listed in Part 1;
Case Study and
a clear link
strategies are
demonstrates
listed in Part 1;
between the
not listed in
thorough
demonstrates
business
Part 1.
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Criterion
90-100%
80-89%
70-79%
60-69%
< 60%
Possible
Far Above
Above
Meets
Below
Well Below
Points
Standards
Standards
Standards
Standards
Standards
understanding of
understanding of
strategies in Part
course concepts,
course concepts,
1 and the IT
analysis and
analysis and
Strategies in Part
critical thinking.
critical thinking.
2.
IT
18-20 Points
16-17 Points
14-15 Points
12-13 Points
0-11 Points
20
Portfolio
This section
This section
This section
This section is
Little or no
includes an
includes an
includes an
somewhat
information is
effective and
appropriate
introductory
incomplete
provided on
well-written
introductory
paragraph that
(lacking in
the IT
introductory
paragraph that
applies to the
introduction or
Portfolio; table
paragraph that is
is applicable to
Case Study. The
required table,
is missing;
applicable to the
the Case Study
IT Portfolio
or table content
and/or
Case Study and
and the table
roadmap table
is incomplete);
information
the table that
that follows.
shows the
and/or is not
presented
follows. The IT
The IT Portfolio
functional areas
applicable to
does not apply
Portfolio roadmap
roadmap table
and projects in
the Case Study.
to the Case
table of systems
of systems in
development, and
Study.
in development
development
their timeframes
accurately
accurately
extracted from the
reflects the
reflects the
Case Study.
information
information
presented in the
presented in the
Case Study
Case Study
(functional areas,
(functional
systems, and
areas, systems,
timelines); and
and timelines);
demonstrates
and
thorough
demonstrates
understanding of
understanding of
course concepts,
course concepts,
analysis and
analysis and
critical thinking.
critical thinking.
Table is very
Table is
professionally
professionally
presented, uses a
presented, uses
logical and easily
a logical
understandable
structure, and
structure, and
spelling is
spelling is
correct.
correct.
Proposed
9-10 Points
8 Points
7 Points
6 Points
0-5 Points
10
Project
The IT project
The IT project
A new IT project
The IT project
No Proposed
proposed is
proposed is
that supports at
proposed is not
Project is
appropriate to
appropriate to
least one of the
appropriate to
included; or
the Case Study,
the Case Study,
strategies in
the Case Study;
proposed
is aligned to a
is aligned to a
section 1 above,
is not correctly
project is not
functional area,
functional area,
has been included
aligned to a
appropriate to
supports at least
supports at least
it in the
functional area;
the Case
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Criterion
90-100%
80-89%
70-79%
60-69%
< 60%
Possible
Far Above
Above
Meets
Below
Well Below
Points
Standards
Standards
Standards
Standards
Standards
one strategy in
one strategy in
appropriate
and/or is not
Study and/or
Section 1 above,
Section 1 above,
functional area in
listed in the
is not
and is included in
and is included
the Table above,
table. And/or
explained.
the table. The
in the table.
using a different
the explanation
explanation of
The explanation
color font. The
of how it
how it
of how it
explanation
supplements
supplements the
supplements the
includes how the
the current IT
current IT
current IT
proposed project
projects in
projects in
projects in
supplements the
development is
development is
development is
current IT
not clear, or is
clear and
clear and is
development
missing.
convincing and is
aligned to the
projects in
clearly aligned to
business in the
supporting the
the business in
Case Study;
business in the
the Case Study;
demonstrates
Case Study.
demonstrates
understanding of
thorough
course concepts,
understanding of
analysis and
course concepts,
critical thinking.
analysis and
critical thinking.
Risk
14-15 Points
12-13 Points
10-11 Points
9 Points
0-8 Points
15
Manage-
ment
Four or more
At least three
Three risks are
Fewer than
Risk
risks are listed
risks are listed
listed and
three risks are
Management
and fully
and fully
explained, along
listed and/or
section is not
explained, along
explained, along
with techniques to
explained;
included; few
with techniques
with techniques
prevent and/or
lacking in some
risks are listed
to prevent and/or
to prevent
mitigate them;
techniques to
or explained;
mitigate them;
and/or mitigate
risks and
prevent and/or
and/or risks/
risks and
them; risks and
techniques are
mitigate them;
techniques do
techniques
techniques
appropriate for
and/or risks
not apply to
identified are
identified are
the Case Study.
and techniques
the Case
appropriate for
appropriate for
are not
Study.
the Case Study;
the Case Study;
appropriate for
section is well
demonstrates
the Case Study.
written with
good
reference used to
understanding of
support
course concepts,
explanation;
analysis and
demonstrates
critical thinking.
thorough
understanding of
course concepts,
analysis and
critical thinking.
Business
14-15 Points
12-13 Points
10-11 Points
9 Points
0-8 Points
15
Continuity
Planning
Business
Business
Business
Business
Business
Continuity
Continuity
Continuity
Continuity
Continuity
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Criterion
90-100%
80-89%
70-79%
60-69%
< 60%
Possible
Far Above
Above
Meets
Below
Well Below
Points
Standards
Standards
Standards
Standards
Standards
Planning (BCP)
Planning (BCP)
Planning (BCP)
Planning
Planning is not
section
section
section covers the
section is
included, or
thoroughly covers
completely
major steps
incomplete
severely
the steps needed
covers the steps
needed to develop
(lacking in
lacking in
to develop a BCP
needed to
a BCP and
major steps,
completeness
and correctly
develop a BCP
identifies the
participants,
and/or
identifies the
and correctly
participants; three
identification of
applicability to
participants;
identifies the
systems important
3 important
the Case
three systems
participants;
to the Case Study
systems and/or
Study.
important to the
three systems
are listed with
steps to ensure
Case Study are
important to the
steps to ensure
their continued
listed with
Case Study are
their continued
availability);and
complete steps to
listed with steps
availability;
/or is not
ensure their
to ensure their
responses are
applicable to
continued
continued
appropriate to the
the Case Study.
availability;
availability;
Case Study.
responses are
responses are
appropriate to
appropriate to
the Case Study;
the Case Study;
demonstrates
demonstrates
thorough
understanding of
understanding of
course concepts,
course concepts,
analysis and
analysis and
critical thinking.
critical thinking.
External
9-10 Points
8 Points
7 Points
6 Points
0-5 Points
10
Research
Two or more
At least one
At least one
A source other
No external
sources other
source other
source other than
than the class
research is
than the class
than the class
the class materials
materials may
incorporated
materials are
materials is
is used and
be used, but is
or reference
incorporated, are
incorporated and
properly
not properly
listed is not
substantive and
used effectively.
incorporated into
incorporated,
cited within
are used
Source(s) are
the text.
and/or is not
text.
effectively.
relevant and
Reference is cited
relevant or
Sources used are
contribute to the
using APA style.
timely; and/or
relevant and
analysis.
APA style for
timely, contribute
References are
references and
to the analysis
appropriately
citations is not
and support
incorporated and
followed.
conclusions.
cited using APA
References are
style.
appropriately
incorporated and
cited using APA
style.
Report
9-10 Points
8 Points
7 Points
6 Points
0-5 Points
10
Format
ITSP includes
ITSP includes
ITSP includes Part
ITSP does not
ITSP is
Part 1 (updated/
Part 1 (updated/
1 (updated/
include Part 1;
extremely
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Criterion
90-100%
80-89%
70-79%
60-69%
< 60%
Possible
Far Above
Above
Meets
Below
Well Below
Points
Standards
Standards
Standards
Standards
Standards
corrected as
corrected as
corrected as
Part 1 has not
poorly written
needed) and Part
needed) and
needed) and Part
been updated
has many
2, integrated into
Part 2. ITSP
2. ITSP has some
or corrected;
grammar
a cohesive
reflects effective
organization; may
ITSP is not well
and/or spelling
document; ITSP
organization.
have some errors
organized;
errors, or does
is very well
Few errors in
in sentence
and/or contains
not convey the
written and easy
sentence
structure,
several
information.
to read; uses
structure,
grammar and
grammar
correct sentence
grammar, and
spelling.
and/or spelling
structure,
spelling;
errors.
grammar and
presented in a
spelling;
professional
presented in a
format.
professional
format.
TOTAL
100
Possible
Points
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