Solved by verified expert :21. To be effective, goals must be set for
every aspect of employee behavior or organizational performance.
22. The goals should be easy, for employees
to feel motivated, so that they can achieve them easily which in turn increases
their motivation level.
23. MBO refers to managing by opportunity.
24. The most difficult step in an MBO process
is reviewing progress.
25. An example of a qualitative goal is “the
University will provide quality education at a fair price.”
26. To review progress is the final step in
the MBO process.
27. Problems with MBO occur when the company
faces rapid change.
28. Organic organizations and values that
encourage participation can harm the MBO process.
29. Standing plans define company responses
to specific situations such as natural emergencies or competitive setbacks.
30. Contingency plans can also be considered
as scenarios.
31. If Kari, manager at Tip Top Roofing, wanted to develop a
contingency plan for Tip Top, she would need to look at factors such as new
equipment, the economy, and the company workers’ compensation cases.
32. The first stage in crisis management
planning includes building relationships and designating crisis management team
and spokesperson.
33. The three stages of crisis management are
prevention, preparation, and containment.
34. The XYZ Corporation should create a
crisis management group that is not cross-functional, but does work together
well under pressure.
35. In the containment stage of crisis
management, the organization should “get the awful truth out” to employees only
as soon as possible.
36. Companies should ensure the physical
safety and emotional needs of people and/or animals after implementing a crisis
management plan.
37. The CEO of Alex Aquariums, Inc. must do
all of the planning for the company because that is the way to do things in
today’s workplace.
38. Turtle Terrace should use traditional
planning since that is the type of planning every company uses.
39. In a complex and competitive business
world, traditional planning done by a select few is the only planning that
works.
40. A temporary group consisting of line
managers responsible for developing strategic plans is called a centralized
planning group.
