Solved by verified expert :1. IBM’s new strategy is
to focus less on technology and more on relationships.
2. Factors external to the
organizations have been primarily the focus of management as a discipline.
3. The two layers of an
organization’s external environment are the general environment and the task
environment.
4. The outer layer, the
general environment, is widely dispersed and affects organizations directly.
5. Two important sectors
of the economic dimension of a firm’s general environment are customers and
competitors.
6. Current employees,
management, and especially corporate culture are part of an organization’s
internal environment.
7. Economic problems in
other parts of the world have a tremendous impact on U.S. companies.
8. The general economic
health of the country or region in which the organization operates is part of
the technological dimension.
9. It can be said that
managers are working under conditions of uncertainty when they do not have
sufficient information about environmental factors to understand and predict environmental
needs and changes.
10. The
economic dimension of the general environment represents the demographic
characteristics.
11. An example of
part of the legal-political dimension of the general environment is a government’s report on the decline of
unemployment rate to 11.9 percent.
12. President Clinton’s
signing of the telecommunications bill in 1996 deregulating the industry is an
example of the legal-political dimension of the general environment.
13. McDonalds, Burger King, and
Checkers are competitors since all three sell fast food to individuals.
14. The raw materials that
organizations use to produce its outputs are provided by customers.
15. Other organizations in
the same industry or type of business that provide goods or services to the
same set of customers are referred to as suppliers.
16. People in the
environment who can be hired to work for an organization make up the labor
market.
