Solved by verified expert :19) A contingencyis an event that might occur and
must be planned for.
20) Competitive advantageis the ability of one
company to outperform another because its managers are able to create more
value from the resources at their disposal.
21) A culture based on entrepreneurial norms and values is
less likely to encourage innovation than a culture that is conservative and
bureaucratic.
22) The external resource approach to measuring
organizational effectiveness evaluates an organization’s ability to be
innovative and function quickly and responsively.
23) The technical approach to measuring organizational
effectiveness evaluates an organization’s ability to secure, manage, and
control scarce and valued skills and resources.
24) The internal systems approach to measuring organizational
effectiveness evaluates an organization’s ability to convert skills and
resources efficiently into finished goods and services.
25) Increasing product quality and reducing number of defects
are examples of indicators used to measure organizational effectiveness as per
the internal systems approach.
26) Operative goals can be either short or long term in
nature.
