Solved by verified expert :62.
Which step in the
goal-setting program lets employees participate in setting their own goals,
creating their own action plans, and building goal ladders?
A.
Setting goals
B.
Promoting goal
commitment
C.
Providing support
D.
Assigning goals
E.
Providing feedback
63.
Which step in the
goal-setting program involves paying attention to employees’
effort?performance expectations?
A.
Setting goals
B.
Promoting goal
commitment
C.
Providing support and
feedback
D.
Assigning goals
E.
Setting SMART goals
64.
The final step in
establishing a goal-setting program is to:
A.
foster goal
commitment.
B.
set goals.
C.
promote goal
commitment.
D.
assign goals.
E.
provide employees with
support and feedback.
65.
Which of the following
is an example of objective feedback?
A.
“You saved the
company $2,000 by altering that delivery schedule.”
B.
“You’re doing a
great job. Keep it up.”
C.
“You’ve really
been an asset to the company this year.”
D.
“You’re going to
have to shape up and become more dependable.”
E.
“Your work has
been poor lately.”
66.
Feedback serves two
functions for those who receive it: to instruct and to ____.
A.
assess
B.
evaluate
C.
motivate
D.
clarify
E.
punish
67.
Which of the following
statements about feedback is usually true?
A.
Computer-based
performance feedback is more effective when it is received via the
immediate supervisor than when it comes directly from the computer system.
B.
Passive participation
in the feedback session leads to perceptions of greater feedback accuracy.
C.
Destructive criticism
increases motivation levels.
D.
The same feedback
needs should be applied to all employees.
E.
The acceptance of
feedback should not be treated as a given.
68.
_____ feedback involves
letting individuals compare their own perceived performance with behaviorally
specific performance information from their manager, subordinates, and
peers.
A.
Bottom-up
B.
360-degree
C.
Upward
D.
Instructional
E.
Top-down
69.
Which of the following
should managers keep in mind while giving feedback?
A.
Give feedback only for
final results.
B.
Give general feedback
in order to cover all situations.
C.
Base feedback on
accurate and credible information.
D.
Provide feedback only
at the annual performance review session.
E.
Focus on
personalities, not performance.
70.
Personal feelings of
self-satisfaction and accomplishment are examples of _____ rewards.
A.
extrinsic
B.
social
C.
intrinsic
D.
material
E.
financial
71.
Psychic rewards are a
type of _____ reward.
A.
intrinsic
B.
social
C.
extrinsic
D.
financial
E.
environmental
